Privacy Policy
Last updated: March 26, 2026
1. Introduction
CodeMail Technologies Inc. ("CodeMail", "we", "our") is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, retain and protect your personal information in accordance with Quebec's Law 25 and applicable Canadian federal laws.
2. Privacy Officer
The person responsible for the protection of personal information is:
Jérémie Gauvin
CodeMail Technologies Inc.
28 rue du Parcours, Lac-Brome, QC J0E 1R0, Canada
support@codemail.ca
3. Information Collected
We collect the following information:
- Businesses (suppliers): company name, email address, contact person name, payment information, API key
- Clients (recipients): email address, chosen anti-phishing phrase (secret phrase)
- Usage data: login logs, IP addresses, pages visited
- Prospects: company name, professional email address, industry sector
4. Purposes of Collection
Your information is used to:
- Provide and maintain the CodeMail anti-phishing service
- Inject verification codes into business emails
- Manage your account and process payments
- Communicate with you about the service (updates, security alerts)
- Improve our services and user experience
- Comply with our legal obligations
5. Consent
By using our services, you consent to the collection and processing of your personal information for the purposes described in this policy. You may withdraw your consent at any time by contacting us or deleting your account.
6. Data Retention
Your personal information is retained as long as necessary to provide the service or comply with our legal obligations:
- Active accounts: retained as long as the account is active
- Deleted accounts: data erased within 30 days
- Security logs: retained for 12 months
- Billing data: retained for 7 years (tax requirements)
7. Data Sharing
CodeMail does not sell your personal information. We may share your data only with:
- Service providers: hosting (Railway/Hetzner), email delivery (Resend), payments (Helcim), only the data necessary for their service
- Legal authorities: if required by law or court order
8. Data Security
We implement appropriate security measures to protect your data:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of anti-phishing phrases at rest
- Two-factor authentication for administrator access
- Hosting in Canada
- Audit logs for all sensitive operations
9. Your Rights
In accordance with Quebec's Law 25, you have the right to:
- Access your personal information that we hold
- Rectify inaccurate or incomplete information
- Delete your personal information (right to erasure)
- Withdraw your consent at any time
- File a complaint with the Commission d'accès à l'information du Québec
To exercise your rights, contact us at support@codemail.ca. We will respond within 30 days.
10. Cookies and Tracking Technologies
Our site uses:
- Session cookies: necessary for the service to function (authentication)
- Google Analytics: to analyze site usage (anonymized data)
You can disable cookies in your browser settings.
11. International Transfers
Your data is primarily hosted in Canada. Some sub-processors (Resend for email delivery) may process data in the United States, under appropriate contractual protection measures.
12. Changes to This Policy
We may modify this policy at any time. Changes will be published on this page with the update date. We encourage you to check this page regularly.
13. Contact
For any questions or requests regarding your personal data:
CodeMail Technologies Inc.
28 rue du Parcours, Lac-Brome, QC J0E 1R0, Canada
support@codemail.ca
